Kay Edwards
Karen Denard Goldman
Michelle Beadle
LEARNING SESSIONS
Participants in the NJ Collaborative for Excellence in Public Health have the opportunity to take part in several Learning Sessions (LS) throughout their 15-month involvement. Some sessions will be ‘live’ while others will be conducted via teleconference or webcast. Each is designed to advance participants understanding of the role and application of quality improvement methods in public health, as well as prepare participants for voluntary accreditation.
A description of each session (and anticipated session) is below. Provided presentations and resources are included as links beneath item.
LEARNING SESSION 1 (LS1) – NJCEPH Kick-Off
September 16, 2008
Agenda - DOC
Mitchel Rosen’s Presentation - PPT
Kay Edwards Presentation – PPT / Video
Keynote speaker Kay Edwards’ bio - DOC
Colleen McKay Wharton’s Presentation – PDF
Documentation Form - DOC
Resources mailed in advance of kick-off - ZIP
LEARNING SESSION 2 (LS2) – CONFERENCE CALL
November 13, 2008
Review of Customer Service timeline and deliverables
Review of Vaccine-Preventable Diseases timeline and deliverables
Review of Mini-Collaborative Project Planning Template
LEARNING SESSION 3 (LS3) – Topics: Customer Service
and Root Cause Analysis
December 5, 2009
Agenda - DOC
Michelle Beadle’s Presentation - DOC / Video
Michelle Beadle’s Bio - DOC
Customer Service Standards ToolKit - DOC
Karen Denard Goldman’s Presentation- PPT / Video
Karen Denard Goldman’s Bio - DOC
The Multi-State Learning Collaborative: Lead States in Public
Health Quality Improvement is managed by the National Network of
Public Health Institutes with support from the Robert Wood Johnson Foundation